How do I get started?

Signup and Registration

Register for a member account by clicking the Sign Up button on the top right hand side of the page. This will take you to the account creation page. Once you have completed all fields, click on the green Create My Account button at the bottom of the page. If all of the information you've entered is correct, you will then be taken to a page that will prompt you to verify your email. The last step is to check your email and click on the confirmation link. 

Note: If click Create Account and you see the message: "The password you entered appears in a list of known compromised credentials, aka hacking list. Please use a different password." The password you've entered is on a list of easily cracked or commonly used passwords. Adding some special characters, numbers or an additional word will correct this.

Once you have filled in all of the required account information, click on the green Create My Account button at the bottom of the page. If your email address is valid, and your passwords match, you will then be taken to a page that will prompt you to verify your email. The last step is to check your email and click on the confirmation link. 

Find and Enroll in Courses

After your account is created, click Licenses then Your Licenses/Certifications at the top of your screen, then click Add License/Certification and enter your license information. 

After you've entered your license, click on CE Courses at the top of your screen. You can search via keyword, title, author name or course ID, or click Show All Courses to view our full list.

Once you've clicked on a course and opened the course page, click Enroll In This Course near the top-right of the page to enroll in the course. Enrolling in a course is free and saves the course in your Enrolled Courses list under the Dashboard tab.

Note: Be sure to check the CE Approvals tab for the course before you start, to be sure that it'll be accepted for credit by your licensing board!

Read/View the Course Material

Click on the Materials tab, then click Access Material to open the course materials. For webinar based courses, click Play Video to start the recorded webinar. Some courses may be based off of physical books which can be purchased at retail sellers like Amazon or Guilford Press, or if available, loaned out free of charge from our Overdrive E-Book library with an Unlimited Membership.

Reading based course:
Recorded Webinar based course:
Book based course:

Exam Preview

As a member, you’ll be able to view and print an Exam Preview for the course. We highly recommend printing it out. This isn't required, but if you do, you can circle your answers on your exam printout as you go along.

Take the Exam

Once you've reviewed the material, read the book, or watched the recorded webinar, Come back to the course page on the website, and click the green  Take Exam button. You'll see your course on your Enrolled Courses page, found under your Dashboard tab. 

Follow the prompts to pay the fee (unless you have an Unlimited Membership). You can purchase an Unlimited membership or credits on our purchase page.

After you've completed the course and passed with a score of 75% or higher, you'll be asked to enter your name, fill out a post course/exam evaluation for CE Compliance then download your CE Certificate.

Download Your CE Certificate

You’ll receive the results immediately, and you can print out your certificate right after you pass the exam. You will be prompted to save your certificate to your computer as a PDF, open the pdf and press Control+P on Windows or Command+P on Mac to print your certificate. 

Additional Copies of your Certificate

If you would like to download additional copies of your CE Certificate, click Dashboard, then Completed Courses to view your course completion records and download and/or email your certificates to the email associated with your account.

If At First You Don't Succeed...

You get two chances to pass a course with a 75% or higher score. If you don't pass the first time, no worries! You can view your right and wrong answers via your Completed Courses page by clicking the purple Review button on the left of the course box. 

Questions? Comments?

We're here to help. Contact us using the Help icon at bottom-right of the page, call our live support Monday-Friday 9AM-7PM EST at 877-248-6789 or use the Contact Us button under the Resources tab!

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