What is my username or my password?

Your username is the email address that you used when creating your account. 

If you have forgotten the password that you used to create the account, you can reset the password by clicking Sign In from the upper right corner of the home page. Then select Password Reset below the login form.  An email will be sent to the email that you used to create the account. The link in that email will allow you to reset your password.

Please allow 10 minutes for the email to be received before asking for another reset to be sent to your email.  

Each time you ask to reset the password any previous reset emails are voided and those links will no longer work.

If you no longer have access to the email address you used when you signed up, please contact us using the Help icon at bottom-right of the page, call our support team at 877-248-6789 or use the Contact Us page in the Resources Tab.

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